1. All deposits are 100% secured. Follow the deposit instructions provided by our official support team.
2. Credits are loaded once your payment is verified as successfully received by us.
3. A payment marked completed by your bank or payment app may still be pending or unconfirmed on our side. A sender-side confirmation alone does not confirm that we have received the funds.
4. If you sent a payment but we have not received it, we must wait for the bank or payment provider to resolve the transfer. If the payment fails or is reversed, the provider will return the funds to your original payment method. Return timing depends on the provider.
5. We cannot credit or refund funds we have not received, or speed up a transfer that is still being resolved by your payment provider.
6. All players are allowed one game account per game, unless approved by an admin.

Minimum & processing

• Minimum redeem is 4× your cash deposit or $50, whichever is greater.
• Bonus credits do not increase your minimum redeem requirement.
• Redeems are processed in order. Funds will arrive in your account within 10–15 minutes after approval and processing.

Minimum examples
$10 deposit → $50 minimum
$15 deposit → $60 minimum

Maximum redeem — 10× your cash deposit

• Each deposit allows one redeem.
• Maximum redeem is 10× the cash deposit amount.
• Deposits do not stack or combine.
• Bonus credits do not increase your redeem limit.
• Your maximum stays fixed, even if winnings exceed 10×.
• Any balance above the maximum redeem amount is cleared.
• After redeeming, you may make a new deposit and continue playing immediately.

Maximum example
Deposit $50 → maximum redeem is $500.
Win $800 → redeem $500.
The remaining $300 is cleared.